Privacy Policy

Effective Date: July 9, 2025

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email address) for user authentication
  • Business information you provide for AI copy generation (business name, target audience, products/services, etc.)
  • Payment information (processed securely through LemonSqueezy, our payment processor)
  • Generated copy content and project data stored in your account
  • Usage data and analytics (features used, generation patterns, etc.)
  • Feedback and ratings you provide about generated copy
  • Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI copywriting services
  • Generate personalized marketing copy based on your business information
  • Process payments through LemonSqueezy for credit purchases and subscriptions
  • Manage your account, credits, and subscription status
  • Send you important service updates, billing notifications, and technical notices
  • Analyze usage patterns to improve our AI models and platform features
  • Provide customer support and respond to your inquiries
  • Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your consent
  • To trusted service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. AI and Data Processing

How we use your data for AI generation:

  • Your business information is processed by AI models to generate personalized copy
  • Generated content belongs to you and is stored in your account
  • We may use anonymized, aggregated data to improve our AI models
  • Your specific business information is never shared with other users
  • We use third-party AI services (Together AI and DeepInfra) which have their own privacy policies

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@copypromptly.com.